Privacy Policy

Welcome to B STONEX (“B STONEX”, “we”, “our”, or “us”). At B STONEX, we recognise that privacy and data protection are fundamental to maintaining the trust of our customers, business partners, architects, designers, suppliers, and website visitors. This Privacy Policy describes how we collect, use, disclose, process, store, and safeguard personal information obtained through www.bstonex.com (the “Website”) and any related communications or services offered by us.

By accessing or using this Website, submitting an enquiry, requesting a quotation, downloading our catalogues, or otherwise interacting with B STONEX, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with any part of this Policy, you should discontinue use of the Website.

1. About B STONEX

B STONEX is a premium natural stone company engaged in the sourcing, import, processing, and supply of luxury marble, granite, quartzite, travertine, onyx, and other architectural stone products for residential, commercial, hospitality, and institutional projects. Our commitment extends beyond delivering exceptional materials; we are equally committed to ensuring that the personal information entrusted to us is handled lawfully, transparently, and responsibly.

2. Collection of Personal Information

We collect only such information as is reasonably necessary for legitimate business purposes. Information may be collected when you submit an enquiry, request a quotation, download product catalogues, subscribe to our communications, schedule a showroom visit, contact our representatives, or otherwise communicate with us.

Depending on the nature of your interaction with B STONEX, the information collected may include your name, organisation, designation, email address, telephone number, project location, product preferences, architectural requirements, and any other information voluntarily provided by you. We may also collect technical information relating to your interaction with the Website, including your IP address, browser type, operating system, device information, referring website, pages visited, session duration, and approximate geographic location.

3. Purpose of Processing

Personal information collected by B STONEX is processed solely for legitimate business purposes, including responding to enquiries, preparing quotations, providing technical assistance, arranging showroom consultations, processing sample requests, fulfilling contractual obligations, improving our products and services, enhancing website functionality, maintaining security, complying with applicable legal obligations, and communicating with you regarding products, services, events, or other information that may be relevant to your interests.

Where required by applicable law, marketing communications shall only be sent with your consent, and such consent may be withdrawn at any time.

4. Cookies and Tracking Technologies

The Website utilises cookies and other similar technologies (“Trackers”) to ensure its secure operation, improve functionality, analyse visitor interactions, and enhance the overall browsing experience. Trackers may include browser cookies, pixels, web beacons, local storage technologies, analytics scripts, and other technologies that enable the Website to function efficiently.

Certain Trackers are essential for the operation of the Website and cannot be disabled without affecting core functionality. Other Trackers are used for analytics, performance measurement, user preferences, and marketing purposes. Where required by applicable law, such Trackers will only be activated following your consent, which may be withdrawn at any time through your browser settings or the Website’s cookie preference management tools.

The Website may utilise trusted third-party technologies, including services provided by analytics, advertising, mapping, communication, and content delivery providers. Such third parties process information in accordance with their respective privacy policies, and B STONEX encourages users to review those policies before interacting with such services.

5. Disclosure of Information

B STONEX does not sell, rent, trade, or otherwise commercially exploit personal information. Personal information may be disclosed only where reasonably necessary to trusted service providers assisting us in operating the Website, processing enquiries, delivering products, providing technology infrastructure, or complying with applicable legal or regulatory requirements. Such service providers are contractually required to maintain appropriate confidentiality and security standards.

6. Data Security

B STONEX maintains appropriate administrative, technical, and organisational safeguards designed to protect personal information against accidental loss, unauthorised access, alteration, disclosure, or misuse. While we continually review and enhance our security practices, no method of electronic transmission or storage can be guaranteed to be completely secure. Accordingly, no representation or warranty is made regarding absolute security.

7. Your Rights

Subject to applicable law, you may request access to the personal information we hold about you, seek correction of inaccurate information, request deletion where legally permissible, withdraw previously provided consent, or object to particular forms of processing. Requests may be submitted using the contact details provided below, and we shall endeavour to respond within a reasonable timeframe in accordance with applicable legal requirements.

8. Changes to this Privacy Policy

B STONEX reserves the right to amend or update this Privacy Policy from time to time in order to reflect changes in our business practices, legal obligations, or technological developments. Any revised version shall become effective immediately upon publication on the Website unless otherwise stated.

9. Contact

For any questions regarding this Privacy Policy or the processing of personal information, please contact: